Quality Policy

 

Aware of our responsibility to provide a comprehensive service to our clients, according to recognized quality standards in the areas of business management, training and development of human resources, we will:

 

• Ensure continued customer satisfaction.

• To do focus our efforts on the development of services and products that meet their needs and expectations, so that these are key success factors for improving their performance.

• Ensure the competitiveness of our products and services.

 

We will achieve this by:

 

• Constant communication and feedback with our customers and by measuring our performance and through.

• Ensuring the skills of our external collaborators (consultants and trainers).

• Continually improve the effectiveness and efficiency of our quality management system.

• To this end, we will seek continuing education of our internal employees and effective feedback from our external partners, ensuring that preventive action prevail over corrective.

• Quality Consulting Services is committed to disclose at all levels, both internal and external policy and to provide the necessary resources to ensure compliance.

• Compliance with this policy is the responsibility of all our employees.